Privacy Policy
Red Liquors
Privacy Policy
How Red Liquors collects, uses, and protects personal information when you browse, contact us, or place an order as an adult customer 21+.
Overview
Your Privacy at Red Liquors
Red Liquors (“we,” “us,” or “our”) operates a licensed spirits retail business at 10001 Main St, Los Angeles, CA 90003, United States, with phone +1 (323) 757-6770 and email [email protected].
This Privacy Policy explains what information we collect through our website and storefront, why we collect it, how we use it, and the choices available to you. It applies to website visitors, account holders, and customers who place orders online or contact support.
Alcohol products are sold only to adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21 for the purpose of selling alcohol. Age verification may apply at checkout, pickup, or delivery.
At a glance
Privacy Snapshot
Four equal principles that guide how we handle information.
Collect
What We Gather
Contact, order, shipping, and support details you provide.
Use
Why We Use It
Fulfill orders, verify age eligibility, and provide support.
Protect
How We Safeguard
Reasonable technical and organizational safeguards.
21+
Age Focus
We do not sell alcohol to minors or market to underage users.
Data we collect
Information Categories
Information You Provide
Name, email, phone, billing and shipping addresses, order notes, account credentials (if you create an account), and messages sent through Contact Support or email.
Age-related confirmations or identification signals may be collected when required to verify that you are 21+ for an alcohol purchase, pickup, or delivery.
Information Collected Automatically
Device and browser type, IP address, approximate location derived from IP, pages viewed, referring URLs, and cookies or similar technologies used to operate the site, remember cart contents, and understand basic traffic patterns.
Payment card details are typically processed by third-party payment gateways; we do not store full card numbers on our own servers when processors handle the transaction.
Purpose
How We Use Information
- Process, confirm, and fulfill orders (including USA shipping options)
- Calculate taxes and shipping (Free shipping or Express shipping at $10.00 when selected)
- Verify age eligibility and support responsible alcohol retail
- Communicate about orders, cancellations, returns, and refunds
- Respond to Contact Support requests and improve customer service
- Detect fraud, prevent abuse, and protect store and customer security
- Meet legal, tax, and regulatory obligations
Sharing
Who May Receive Information
We do not sell personal information. We share data only as needed to run the store.
Service Providers
- Payment processors and fraud-prevention tools
- Shipping carriers and fulfillment partners
- Website hosting, email, and analytics providers
- Customer support tooling when needed
Legal & Safety
- When required by law, regulation, or legal process
- To protect rights, property, or safety of Red Liquors or others
- In connection with a business transfer, if applicable
- With your direction or consent when requested
Age & orders
Alcohol Retail & Related Policies
Age Verification Data
We may use date-of-birth confirmations, ID checks at pickup/delivery, or similar signals solely to confirm legal eligibility to purchase alcohol and to refuse or cancel orders when age cannot be verified.
See our Age Policy for refusal and cancellation outcomes related to age.
Orders, Returns & Payments
Order and payment records support fulfillment, cancellations, returns (31-day window from delivery; $0 approved return shipping), and refunds (processed within 5–7 business days when approved).
Details are in Shipping Guide, Cancellation Policy, Returns & Refunds, and Payment Terms.
Your choices
Access, Updates & Requests
What You Can Ask Us
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information, or ask questions about how your data is used. We may need to verify your identity before responding.
Some records (such as completed transactions) may be retained as required for tax, fraud prevention, or legal compliance.
Marketing Preferences
If you subscribe to email updates, you can unsubscribe using the link in those messages or by contacting us. Transactional emails about orders, shipping, and account security are still sent when needed to complete a purchase.
Security & updates
Protection and Policy Changes
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure. We may update this Privacy Policy from time to time; the revised version will be posted on this page with an updated effective context for customers.
Contact
Privacy Questions
For privacy requests or questions about this policy, contact Red Liquors:
Red Liquors
10001 Main St, Los Angeles, CA 90003, United States
+1 (323) 757-6770 · [email protected]
Mon–Thu 7:00 AM–1:00 AM · Fri–Sat 7:00 AM–2:00 AM · Sun 8:00 AM–1:00 AM
Red Liquors
Need Help With an Order?
For order status, shipping, or returns — Contact Support. For age rules, see Age Policy.